Privacy Policy

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DMYourCRM Privacy Policy

Your privacy is important to us. It is DMYourCRM's policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including through our website, https://www.dmyourcrm.com, and any other sites we own and operate.

Personal information refers to any data that can identify you. This includes details such as your name, address, date of birth, your devices, payment information, and even how you interact with our website or service.

Please note that if our site contains links to third-party sites or services, those third parties have their own privacy policies. Once you navigate to any external content, you should review their privacy policy for information on how they handle personal data. Our Privacy Policy does not apply to any actions or activities that occur after you leave our site.

This policy is effective as of 13 October 2024.

Last updated: 13 October 2024

1. Information We Collect

We collect two types of information:

  • Voluntarily Provided Information: Personal information you provide when using our services, such as when you register for an account, subscribe to our newsletter, or contact us.
  • Automatically Collected Information: Data your devices automatically send while accessing our services. This may include:
    • Log Data: Information such as your device’s IP address, browser type and version, pages visited, date and time of your visit, time spent on each page, and other technical details.
    • Transaction Data: Information accumulated during normal use of our platform, including transaction records, stored files, user profiles, and analytics data.

Personal Information Definition

Personal information may include but is not limited to:

  • Name
  • Email address
  • Transaction data (e.g., purchase history)
  • Device information (e.g., IP address)
  • Interaction data (e.g., how you use our service)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: Connect Slack to your CRM, send notifications, manage deals, and create CRM objects from within Slack.
  • To Improve Our Services: Analyze usage data to enhance user experience and product functionality.
  • Customer Support: Assist users with account management and resolve issues.
  • Communication: Send service-related updates and promotional information (with your consent).

Legitimate Reasons for Processing Your Personal Information

We collect and process your personal information only when we have a legitimate reason, such as:

  • Consent: When you provide consent for specific purposes (e.g., receiving marketing emails).
  • Performance of a Contract: When necessary to fulfill a contract or provide our services.
  • Legitimate Interests: For improving and operating our services.
  • Compliance with Law: Where required by law.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may disclose it in the following circumstances:

  • Service Providers: To third-party vendors assisting in operating our platform (e.g., hosting, analytics).
  • Business Transfers: If our company is involved in a merger or acquisition, your data may be transferred.
  • Legal Requirements: We may disclose data in response to legal obligations.

Disclosure of Personal Information to Third Parties

We may share personal data with:

  • Parent, subsidiary, or affiliate companies
  • Third-party service providers (e.g., Google Analytics, hosting services)
  • Law enforcement, regulatory authorities, and courts when legally required
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our service and store certain information. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.

5. Data Security

We implement commercially acceptable measures to protect your information. However, no method of electronic storage or transmission is completely secure. We encourage you to safeguard any passwords and limit access to your personal devices.

6. International Transfers

If your personal information is transferred outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard data protection clauses.

7. Retention of Personal Information

We retain your data for as long as necessary to provide services and meet legal obligations. If your account is deleted, your data will be erased unless retention is required by law. In certain cases, we may retain anonymized data for research or statistical purposes.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Your Rights and Controlling Your Personal Information

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or outdated information.
  • Delete your personal data (subject to certain legal exceptions).
  • Object to processing of your data or restrict its use.
  • Data portability, enabling you to request your data in a structured format.

To exercise any of these rights, contact us at dmyourcrm@dmyourcrm.com

10. California Residents’ Privacy Rights

Under the California Consumer Privacy Act (CCPA), residents of California have specific rights regarding their personal information, including:

  • The right to know what personal information we collect and how it is used.
  • The right to request deletion of their data.
  • The right to opt out of the sale of personal information.

For more information or to exercise these rights, please contact us.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted at this same link, and significant changes will be communicated to you via email or Slack notifications.

12. Contact Information

For any questions or concerns regarding your privacy, you may contact us using the following details:

Andrey Krychkov

dmyourcrm@dmyourcrm.com